Terms of service

Last Updated: September 1, 2026

Welcome to Bello Gold. These Terms of Service (“Terms”) govern your access to and use of www.bellogold.com, including purchases made through our online store.

Throughout these Terms, “Bello Gold,” “we,” “us,” and “our” refer to Bello Gold. By accessing our website, using our services, or placing an order, you agree to these Terms and the policies referenced on our website.

1. About Bello Gold

Bello Gold is an independently operated online fashion retail store offering footwear, bags, and accessories for women, men, and kids.

Our product selection may include flats, loafers, sneakers, clogs, sandals, kids’ footwear, tote bags, crossbody bags, shoulder bags, travel bags, backpacks, and other fashion accessories.

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our website and process orders.

2. Use of Our Website

By using our website, you represent that you have the legal capacity to enter into these Terms under applicable law.

You may not use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not attempt to interfere with the security, functionality, or operation of our website, including by transmitting malicious code or attempting unauthorized access.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, colors, sizing information, prices, and availability.

Actual product colors and appearance may vary slightly due to screen settings, lighting, photography, and reasonable product variations.

Sizing and fit may vary between different footwear styles and products. We recommend reviewing the applicable product description and sizing information before placing an order.

If you have questions about sizing or a product, please contact us at hello@bellogold.com before purchasing.

4. Pricing and Availability

Unless otherwise stated, prices displayed on our website are in U.S. Dollars (USD).

Prices and product availability may change from time to time. Applicable shipping charges, taxes, discounts, and other costs will be displayed during checkout where required.

All products are subject to availability.

We reserve the right to correct genuine pricing, typographical, or listing errors. If an item becomes unavailable after an order has been placed, we may contact you regarding cancellation, refund, or another appropriate resolution.

5. Orders

When placing an order, you agree to provide accurate and complete billing, shipping, payment, and contact information.

Orders may be subject to:

  • Payment authorization
  • Product availability
  • Address verification
  • Fraud-prevention checks
  • Other reasonable order verification procedures

We reserve the right to refuse or cancel an order where reasonably necessary, including when payment cannot be authorized, a product is unavailable, order information is materially inaccurate, or fraudulent activity is reasonably suspected.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

6. Payment

Available payment methods are displayed during checkout and may vary depending on location, device, and checkout configuration.

Payments are processed securely through Shopify and supported third-party payment providers.

Bello Gold does not directly store complete credit or debit card numbers on our website.

You agree to provide current, complete, and accurate payment information for all purchases.

7. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Estimated delivery times are not guaranteed and may be affected by carrier delays, weather, holidays, transportation disruptions, high shipping volume, incorrect addresses, or other circumstances outside our reasonable control.

Tracking information will be provided when available.

8. Order Changes and Cancellations

If you need to change or cancel an order, please contact hello@bellogold.com as soon as possible.

We will make reasonable efforts to accommodate your request. However, changes or cancellations cannot be guaranteed once an order has entered processing, fulfillment, or has shipped.

9. Returns and Refunds

Bello Gold offers a 30-day return period after delivery for eligible products.

Returned products must meet the requirements stated in our Return Policy, including applicable condition, packaging, and return authorization requirements.

Please contact hello@bellogold.com before returning merchandise.

For standard returns, customers are responsible for applicable return shipping costs unless otherwise stated. We do not charge a restocking fee for eligible returns.

Approved refunds will be issued to the original payment method according to the timeframe stated in our Return Policy.

10. Damaged, Defective, or Incorrect Items

Please inspect your order promptly after delivery.

If you receive an item that is damaged, defective, or incorrect, please contact us at hello@bellogold.com within 48 hours of delivery.

Please provide your order number, a description of the issue, and clear photographs showing the product and problem.

We will review the information and provide an appropriate resolution based on the circumstances.

11. Privacy

Our collection, use, and disclosure of personal information are governed by our Privacy Policy.

Please review our Privacy Policy for information regarding the personal information we collect and how it may be used, disclosed, and protected.

12. Intellectual Property

Unless otherwise stated, original website content provided by Bello Gold, including text, graphics, logos, layouts, and other materials, is owned by, licensed to, or lawfully used by Bello Gold.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected website content without appropriate authorization.

Third-party trademarks, product names, photographs, and other intellectual property remain the property of their respective owners where applicable.

13. Prohibited Uses

You may not use our website or services to:

  • Violate applicable laws or regulations
  • Engage in fraudulent or deceptive activity
  • Provide intentionally false information
  • Infringe intellectual property rights
  • Attempt unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Interfere with website security or functionality
  • Collect information about other users without authorization
  • Engage in abusive, threatening, or unlawful conduct

We reserve the right to restrict access where reasonably necessary to protect our customers, business, website, or service providers.

14. Third-Party Services and Links

Our website may use third-party services for payment processing, shipping, fulfillment, analytics, advertising, and other business functions.

Our website may also contain links to third-party websites or services.

Third-party services are subject to their own terms and privacy practices. Bello Gold is not responsible for the content, availability, security, or privacy practices of independent third-party websites or services, except as required by applicable law.

15. Disclaimer and Limitation of Liability

We make reasonable efforts to maintain accurate product information and reliable website functionality. However, occasional errors, interruptions, or technical issues may occur.

To the maximum extent permitted by applicable law, Bello Gold will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits any warranty, remedy, liability, or consumer right that cannot legally be excluded or limited under applicable law.

16. Governing Law

These Terms are governed by the applicable laws of the State of California, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

17. Changes to These Terms

We may update these Terms periodically to reflect changes to our website, services, business practices, or applicable legal requirements.

When changes are made, the updated Terms will be posted on this page and the Last Updated date will be revised.

18. Contact Us

If you have questions about these Terms of Service, an order, or our store policies, please contact us:

Bello Gold

Business Address:
9619 Rieshel St
Pico Rivera, CA 90660
United States

Email: hello@bellogold.com
Phone: +1 716-221-9627
Website: www.bellogold.com