Privacy policy

Last Updated: September 1, 2026

This Privacy Policy explains how Bello Gold (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit www.bellogold.com, make a purchase, contact us, or otherwise use our online services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Bello Gold is an independently operated online fashion retail store offering footwear, bags, and accessories for women, men, and kids.

Store Name: Bello Gold
Website: www.bellogold.com
Email: hello@bellogold.com
Phone: +1 716-221-9627

Business Address:
9619 Rieshel St
Pico Rivera, CA 90660
United States

Our online store is powered by Shopify, which provides the e-commerce platform we use to operate our website and process customer orders.

2. Information We Collect

We may collect personal information that you provide directly to us when you:

• Place an order
• Create or use a customer account
• Contact customer support
• Request a return or refund
• Subscribe to marketing communications
• Participate in promotions or surveys
• Otherwise interact with our website

The information we collect may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Purchase history
• Customer account information
• Return and refund information
• Customer service communications
• Other information you voluntarily provide

3. Payment Information

When you make a purchase, payment information is processed through Shopify and supported third-party payment providers.

Depending on your selected payment method, these providers may collect payment card information, billing information, and transaction details.

Bello Gold does not directly store complete credit or debit card numbers on our website.

4. Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Time zone
• Pages and products viewed
• Referring website or traffic source
• Shopping cart activity
• Checkout activity
• Purchase activity
• Cookie identifiers
• Advertising interactions
• Website usage information

This information may be collected through cookies, pixels, tags, analytics tools, and similar technologies.

5. How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Send order confirmations and tracking information
• Provide customer support
• Process returns and refunds
• Maintain customer accounts
• Detect and prevent fraud or unauthorized transactions
• Protect our website and customers
• Improve our website, products, and services
• Analyze website traffic and performance
• Measure advertising and marketing effectiveness
• Send marketing communications where permitted
• Comply with applicable legal and regulatory requirements

6. Shopify and Service Providers

We may disclose personal information to third-party service providers that assist us with operating our online store and providing services to customers.

These providers may include:

• Shopify
• Payment processors
• Shipping carriers
• Fulfillment and logistics providers
• Customer support providers
• Website and technology providers
• Analytics providers
• Advertising and marketing platforms
• Fraud prevention and security providers
• Professional, accounting, and legal advisors

These providers may process information as necessary to perform services on our behalf or according to their own applicable privacy terms.

7. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies for:

• Website functionality
• Shopping cart and checkout functionality
• Customer preferences
• Website security
• Fraud prevention
• Analytics
• Performance measurement
• Advertising
• Marketing attribution

You may be able to manage certain cookies through your browser settings or privacy preference tools available on our website.

Disabling certain cookies may affect some website features.

8. Advertising and Analytics

We may use analytics and advertising services provided by platforms such as Google, Pinterest, Meta, Shopify, and other providers where applicable.

Depending on the services enabled on our website, these technologies may collect information about:

• Pages and products viewed
• Shopping activity
• Add-to-cart activity
• Checkout activity
• Purchases
• Advertising interactions
• Device and browser information
• Cookie and similar identifiers

This information may be used to understand website performance, measure advertising effectiveness, and provide more relevant advertising.

9. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, fulfill orders, provide customer support, protect our services, or comply with applicable law.

Recipients may include:

• E-commerce platform providers
• Payment processors
• Shipping and fulfillment providers
• Analytics providers
• Advertising platforms
• Customer support providers
• Fraud prevention and security services
• Technology providers
• Professional advisors
• Government or legal authorities when required by law

We may also disclose information in connection with a business transaction, such as a merger, acquisition, restructuring, or sale of business assets, subject to applicable law.

10. Sale or Sharing of Personal Information

We do not sell personal information for monetary compensation.

However, certain advertising, analytics, cookies, or similar technologies may be considered “selling,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws.

Where applicable, you may have the right to opt out of these activities.

If our website provides a Your Privacy Choices, cookie settings, or similar privacy preference tool, you may use it to manage applicable privacy choices.

11. Your Privacy Rights

Depending on your place of residence and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Obtain certain information about how your data is collected or disclosed
• Obtain a copy of certain personal information
• Opt out of marketing communications
• Opt out of certain targeted advertising
• Opt out of certain selling or sharing of personal information where applicable

To submit an applicable privacy request, please contact hello@bellogold.com.

We may need to verify your identity before completing certain requests.

12. California Privacy Rights

Because Bello Gold operates from California, California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable requirements and exceptions, these rights may include:

• The right to know what personal information is collected
• The right to request access to certain personal information
• The right to request correction
• The right to request deletion
• The right to opt out of certain selling or sharing of personal information
• The right to limit certain uses of sensitive personal information where applicable
• The right not to receive discriminatory treatment for exercising applicable privacy rights

California residents may submit applicable privacy requests by contacting hello@bellogold.com or by using available privacy preference tools on our website.

13. Global Privacy Control

Where required by applicable law and supported by our website technology, we may recognize qualifying browser-based privacy signals such as Global Privacy Control (GPC).

The effect of these signals may depend on your browser, device, location, and applicable privacy requirements.

14. Marketing Communications

If you subscribe to promotional communications, we may send you information about products, new arrivals, promotions, and store updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.

Even after opting out of promotional communications, we may continue sending transactional or service-related messages concerning your orders, account, returns, or customer support requests.

15. Data Retention

We retain personal information for as long as reasonably necessary to:

• Process and fulfill orders
• Provide customer service
• Process returns and refunds
• Maintain transaction and business records
• Prevent fraud
• Resolve disputes
• Meet accounting, tax, and legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

16. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

17. Children's Privacy

Our website is not directed toward children under the age of 13.

Although we offer certain products intended for kids, purchases through our website are intended to be made by parents, guardians, or other adults.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact hello@bellogold.com.

18. International Visitors

Bello Gold primarily serves customers in the United States.

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

19. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page and the Last Updated date will be revised.

21. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Bello Gold

Business Address:
9619 Rieshel St
Pico Rivera, CA 90660
United States

Email: hello@bellogold.com
Phone: +1 716-221-9627
Website: www.bellogold.com